Insuranceciooutlook

Trinilogics: Providing a 21st Century Agency Management System

John White, CEO, TrinilogicsJohn White, CEO
Disruptor. Not a term you typically hear used for agency management system (AMS) software companies…until now. Take one former Blackhawk helicopter pilot who has literally worked reverse engineering Russian technology in Area 51, then give him a problem to solve. What is the result? Trinilogics, and its fully integrated, all-inclusive AMS software called “JAMS”.

The soft-spoken John White, founder and CEO of Trinilogics, said, “It was surprising to learn from friends who are agency owners how complicated and time-consuming their agency management systems were. Needing to go in and out of different programs complicates their jobs and is such a time-waster. It was even more surprising how lacking most systems are with their security. As an example, one AMS used by over 3,500 agencies nationwide has only 10 security points. Our JAMS software has 273.” Going even further, he added, “Most agency management systems require too much training time. Our JAMS software has powerful, intuitive functionality, so our clients are comfortably working in mere days, not weeks.”

Enabling Insurance Agencies to Work Efficiently

On a day to day basis, insurance agencies need several applications for client, accounting and workf low management. In many cases, this translates to a use of disparate applications or systems that rely on rudimentary, spreadsheet-type workf lows. However, maintaining separate systems like this have proven to be detrimental for several reasons; these are time-consuming, costly, and counter-productive to the optimization of human workforce. Also, the accounting, underwriting, legal, and audit departments in an organization are hindered in their ability to seamlessly access and share the reports that they need. This lack of collaboration leads to inefficiency as insurance agencies end up losing clients. Given the complexity of the situation, players across the insurance industry stand to really benefit more from an integrated system—a single pane of glass that would present them with all the information they need, manage their everyday operations, and help them clearly see new business opportunities from both current and prospective clients.

Trinilogics, a cutting-edge software engineering company, provides this very capability with their state of the art, fully integrated, intuitive, and all-inclusive agency management JAMS system. With complete back-office automation and customer relationship management features, JAMS supports document management accounting, sales, email integration, mail merge, and much more.

Also, Trinilogics JAMS offers effortless compatibility with local computers, on-premise data centers, or cloud-based systems, enabling insurance agencies to select the best working environment for them according to their agency’s specific needs.

Access control is another key area that Trinilogics addresses. JAMS allows admins the customization ability to set different user profiles to define the level of access for different users.


JAMS is a cost-effective option that alleviates insurance agencies and agents’ concern for security while providing a superior user experience.


The ability for customization is an important feature of JAMS, understanding that some companies feel comfortable using, say Microsoft Office 365 or QuickBooks over other options for their accounting. Trinilogics can seamlessly add those functionalities for its clients to ensure that everything is tied together in one place. White says, “We are very user-centric and listen closely to our clients. We provide them with the tools that they want to best support their business—not just what we think are the right ones.”

Compliance: Not a Concern

Ease of operation is a valuable tool in the quest for better performance. Nonetheless, while insurance agencies deal with large customer data sets, they also find themselves struggling to maintain the integrity and security of information, i.e. meeting compliance. Striking a balance between the rapid evolution of regulatory frameworks and functionality is a major requirement for clients in the insurance space. In order to ensure data protection, it is imperative for insurance companies to harness the best compliance practices and technologies as well. Trinilogics’ JAMS software perfectly addresses this security need by encrypting the data, in motion and at rest, to the U.S. Government specified Federal Information Processing Standard (FIPS). This allows insurance firms to adhere to compliance needs and focus more on their core business goals instead of the safety of Personal Identifiable Information (PII) and Protected Health Information (PHI). JAMS is also extremely robust, being able to also ensure the safety of actual data files during an attack on an agency’s network, resulting in zero intrusion. Even in case of a laptop theft or any such incident.

Apart from just offering state-of-the-art software, Trinilogics provides a four-pronged approach for Client Support:

1: An online “HELP MANUAL”, providing screen shots with step-by-step instructions for all software functions.

2: A “HELP VIDEO LIBRARY” using video clips with voiceovers showing step-by-step instructions for software functions.

3: An “ONLINE SUPPORT REQUEST SYSTEM”, allowing clients to email their questions to Trinilogics’ technical support team.

4: A “DIRECT ACCESS SUPPORT SYSTEM”, where a Trinilogics’ technical support team member works in real-time directly with their client’s admin to help them resolve any issue.

Peace of Mind

With its software tool and client services, Trinilogics has grown into a one-stop-shop that meets the diverse needs of an insurance agency with unparalleled efficiency. Gary Miller, Director of Marketing at Trinilogics says, “We provide our clients with more than just an agency management system. We provide peace of mind. It begins with an easier, user-friendly experience that brings significant, valuable time-savings. That time can be invested in higher productivity and agency growth. Couple these things with a 60-day, money-back guarantee and switching to JAMS becomes an easy decision.”

Trinilogics recently introduced the second version of their JAMS software with enhanced capabilities. “We address the diverse demands of insurance agencies through one single system so our clients shouldn’t need to purchase another piece of software after engaging with us,” concludes White.

Share this Article:
Trinilogics

Company
Trinilogics

Headquarters
Clarksville, TN

Management
John White, CEO and Gary Miller, Director of Marketing

Description
Trinilogics provides cutting-edge agency management system software solutions. Trinilogics JAMS offers effortless compatibility with local computers, on-premise data centers, or cloud-based systems, enabling insurance agencies to select the best working environment for them according to their agency’s specific needs. JAMS allows admins the customization ability to set different user profiles to define the level of access for different users.The ability for customization is an important feature of JAMS, understanding that some companies feel comfortable using, say Microsoft Office 365 or QuickBooks over other options for their accounting. Trinilogics can seamlessly add those functionalities for its clients to ensure that everything is tied together in one place